Shipping Info for Pillow Pets

Why didn't my order qualify for FREE Shipping?

Both the items ordered together with the shipping address needs to be qualified to receive FREE Shipping. FREE Shipping page has more info . in regards to what items and addresses are eligible.

FREE SHIPPING

To take advantage of FREE Shipping:

  • Place no less than $25 of eligible goods within your Shopping Cart.
  • Begin checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" when your shipping preference.
  • Select FREE Shipping as the shipping speed. The transaction will be delivered within 4-7 working days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

International Shipping

We gladly accepts orders from across the world. Available product lines, shipping rates and costs varies dependant upon the delivery address for your order.

To determine the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.

Your packages could be subject to the customs fees and import duties of the nation where you've the transaction shipped. These charges are usually the recipient's responsibility. For further details, check out Restrictions (which relate to all international shipments) and Import Fees Deposits within the resellers Global shipping page.

Restrictions

The following items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that require special handling since they're extremely heavy (including, multi-volume sets) are not shipped beyond the U.S. Should this be the situation, it will be noted on the product detail page.

Returns & Replacements

This conditions (including, if applicable, terms regarding the Import Fee Deposit) also apply to the shipment of any replacement item that could be shipped if there is a problem with the initial shipment. If you should return an item to us, you're the exporter within the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For more information please makes use of the "Contact Us" form page.

Shipping to APO, FPO, or DPODestinations

Standard Shipping Deliveries could take longer--up to A 3-week period for APO, FPO, or DPO addresses.